Frequently Asked Questions (FAQs)
1. What services do you offer at Welcome Refrigeration & Electricals?
We provide a wide range of home care services including:
AC Repair & Installation
Refrigerator & Deep Freezer Repair
Washing Machine Repair & Installation
Microwave Oven Repair
Geyser Repair & Installation
RO Water Filter & Water Cooler Services
2. How quickly can I expect service after booking?
Our support team will contact you within 24 hours, and in most cases, our certified technicians reach your location within 2 hours for quick assistance.
3. Do you provide doorstep repair service?
Yes, we provide 100% doorstep service across Katni and nearby areas for all appliance repairs and installations.
4. Are your technicians trained and certified?
Absolutely! Our team includes certified, experienced professionals who specialize in repairing all major appliance brands including Samsung, LG, IFB, Whirlpool, Bosch, Haier, Videocon, and more.
5. What brands do you repair?
We repair all major brands such as:
Samsung
LG
Whirlpool
IFB
Bosch
Haier
Videocon
…and many more!
6. Is there any warranty on your repair services?
Yes , We provide a limited service warranty on select repairs and use only 100% genuine spare parts to ensure lasting performance.
7. Do you charge for inspection or diagnosis?
We provide free inspection for most services if you proceed with the repair. A small diagnostic fee may apply if the service is not availed.
8. How do I book a service?
You can easily book a service through our website or contact us directly via phone / WhatsApp.
9. What are your working hours?
Our services are available from 9:00 AM to 8:00 PM, Monday to Saturday.
We also support urgent repairs based on availability..
10. Which areas do you cover?
We currently serve Katni and surrounding regions.
Contact us to confirm availability in your specific location.